FAQ

After scheduling your intake session, we will send you a link to our online, HIPAA compliant platform, Simple Practice, to complete the intake paperwork. This paperwork reviews demographic information, informed consent, confidentiality, late cancel/no show fees, and other policies. This must be completed prior to the first session, or we will have to use session time to complete it. 

The intake session is primarily information gathering and getting to know one another. We work with every client to develop goals that you want to work on in therapy. We will use those goals to help guide each 60-minute follow-up session, which include a combination of processing through things, education on different skills and techniques, and collaboration on what is working/not working. 

In order to meet for telehealth, you must be physically located in the states your provider is licensed in. For Heidi, this is DC, Maryland, Virginia, or Wisconsin. For Zoe, this is Maryland.  If there are times where you are out of state, we will cancel these appointments. 

Payment can be completed via the Simple Practice platform. All fees will be collected at the time of service. 

There is no timeframe for recovery, so it's hard to say how long we will work together. This is why we set goals with each client. Once we reach those goals, we re-evaluate and determine if there are new goals that you would like to work on. 

Yes! Other providers may be your primary care physician, dietitians, psychiatrist, a loved one, or different specialists. A release of information (ROI) will be completed for each provider you would like us to collaborate with. 

The DSM definition of an eating disorder and the actual realities of them are two different things. Here are some of the questions I ask: Are thoughts of food, weight, and body image consuming most of your day? Do you have anxiety around eating certain foods? Are there rules you follow that make eating difficult? Do you feel discomfort in your body? Have you tried to change your food intake in order to change your body? If you've answered yes to all or most of these, you are likely struggling with disordered eating or an eating disorder.