Resources

In order to meet for telehealth, you must be physically located in the states your provider is licensed in. Please see the individual provider's page for these locations. 

Heidi, Kytana, Miranda, Jenn and Zoe are in-network with Cigna and United Health plans. Anna is currently pending credentialing with Cigna and United, so she is self-pay only at this time.  We do not accept Medicare or Medicaid plans. It is your responsibility to contact your insurance to confirm that mental health services are covered and that the provider is in-network. 

If we are not in-network with your insurance, you may be eligible to utilize your out-of-network benefits for reimbursement. You can call your insurance company to see if this is an option by asking what they will reimburse for a code of 90791 (intake) or 90837 (individual sessions). A Superbill will be provided monthly to assist with this process. The only exception to this is Medicare, as all providers are currently opted out, so you cannot receive a Superbill.

It depends. Oftentimes, couples or family counseling is not covered by insurance plans, as there is no identified patient that can receive a diagnosis; therefore, we have to bill using a Z-Code instead of a diagnosis code. If there is an identified patient that the family/couple is learning how to support, insurance may cover these sessions. It is your responsibility to call and ask your specific plan if this is covered. 

Self-pay rates vary by provider due to the range of experience and specialties. Intake appointments range from $180 to $210. For 55-minute sessions, the range is $165 to 180. This can be discussed with your individual provider prior to scheduling the intake appointment. 

Yes! We offer a free 15-minute consultation to all prospective clients to make sure it's a fit, discuss logistics, and answer any questions. 

After scheduling your intake session, we will send you a link to our online, HIPAA compliant platform, Simple Practice, to complete the intake paperwork. This paperwork reviews demographic information, informed consent, confidentiality, late cancel/no show fees, and other policies. This must be completed prior to the first session, or we will have to use session time to complete it. 

The intake session is primarily information gathering and getting to know one another. We work with every client to develop goals that you want to work on in therapy. We will use those goals to help guide each 60-minute follow-up session, which include a combination of processing through things, education on different skills and techniques, and collaboration on what is working/not working. 

Payment can be completed via the Simple Practice platform utilizing credit, debit, or HSA/FSA cards. All fees will be collected at the time of service. 

There is no timeframe for recovery, so it's hard to say how long we will work together. This is why we set goals with each client. Once we reach those goals, we re-evaluate and determine if there are new goals that you would like to work on. 

Yes! Other providers may be your primary care physician, dietitians, psychiatrist, a loved one, or different specialists. A release of information (ROI) will be completed for each provider you would like us to collaborate with.